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Offering high quality, easily accessible customer service is a key way for any business to achieve and maintain customer loyalty. Senior roles in operations and customer service demand an ability to implement and manage high standards of customer service across often complex businesses. And with this, there's the inherent demand for increased sales revenue and operational efficiency.
Individuals who can meet these needs are highly sought after. Wrightson Wood has a proven ability to source and appoint individuals in these areas, thanks to a broad network of contacts and extensive experience.
| Head of Operations | Global Retail and Commercial Bank |
| Head of Mortgage Contact Centre | Retail Bank |
| Chief Operating Officer | UK Industry Association |
| Chief Operating Officer | Russian Consumer Finance |